Tariffs

The Guest acknowledges and agrees that these conditions apply and extend to any person (also referred to as "Guest") occupying or visiting the apartment or complex and/or using the facilities in the complex at the invitation of or with the authority of the Guest.

1. All Guests booking accommodation at Castaway Cove™ Resort Noosa (the complex) must be over 18 years old, hold a valid credit card and agree to the Terms & Conditions of occupancy.
2. Bookings made with the complex are NOT confirmed until a deposit or full tariff has been received and confirmation of the booking has been issued by the complex.
3. Charges must be paid by cash, bank cheque or credit card before occupancy commences unless special prior arrangements have been made.
4. Occupancy starts and finishes on the dates shown on the receipt.
5. The Guest will be liable for payment of any charges incurred by any Guest together with all replacements and necessary costs for any damage or loss to the apartment and its contents or the Body Corporate property caused by any Guest.
6. The apartment must not be used for any unlawful purpose.
7. All units let by the complex are non-smoking.
8. Guests must only park cars in the designated areas.
9. Only the number of people shown on the receipt or booking confirmation may stay in the apartment overnight.
10. No animals or pets are to be brought onto the complex.
11. Neither the Body Corporate, the Manager, nor the apartment owner, is liable for any damage or loss of property which a Guest may sustain while on the complex.
12. The by-laws, rules and regulations of the complex and any reasonable direction of the Manager must be complied with. The apartment must be vacated if after receiving a warning, any Guest fails to comply.
13. There is no refund for early departure.
14. The Manager may inspect the apartment at any time with reasonable notice and at any time without notice if the Manager is of the opinion that there has been a breach of these conditions.
15. The Manager and the apartment owner are not responsible for any misdescription of the apartment.
16. The Guest authorises the manager to charge any credit card for any loss, damage or monetary contribution for which any Guest is liable under this document or otherwise.
17. If the occupancy ends or is terminated, the Guest must immediately vacate the apartment. The Manager is authorised to do whatever is required to enforce the eviction of any Guest and removal of Guests’ property.
18. The Manager is not responsible for any overbooking which may accidentally occur.  In such circumstances the Manager will make every attempt to find alternative accommodation of an equivalent standard in the local area, otherwise the Guest will be entitled to a full refund for the period that the Guest was unable to be accommodated.
19. No responsibility is taken by the complex for bookings made through third parties.
20. We are members of Guests Behaving Badly Pty Limited. It is a condition of your stay with us that we may disclose information about your use of and behavior at this facility to Guests Behaving Badly Pty Limited and to third party service providers, for example those that investigate or protect against activities harmful to guests, visitors, employees and others, or to property. Once again, we can only use your personal information in accordance with our Privacy Act Statement. Similarly, a copy of the Privacy Act Statement for Guests Behaving Badly Pty Limited is available upon request or at their www.guestsbehavingbadly.com

Castaway Cove™ Resort aims to provide its Guests with a peaceful and relaxing stay. Consequently unruly and excessively loud behaviour will not be tolerated. The management encourages Guests to report unacceptable behaviour, especially excessive noise after 10:00 pm, as soon as possible, so that the situation can be immediately addressed